Author name: 2611-thesupertinymarket

The 13 Skills Needed for Top-Notch Customer Service 2023 In line with its purpose to act continuously for the betterment of the society, HKJC is undergoing a ‘Retail Channel Transformation’ journey, which strives to reposition its retail branches to focus on customer experience. It aims to offer customer-centric designs and elements that can fully immerse […]

Walmart enhances holiday shopping with AI across the enterprise Merchants are touted to have achieved 30x ROI within the first month of implementation. At the same time, they garner valuable insights that enable them to refine their product offerings and deliver even better customer experiences. DuBravac envisions a future where businesses leverage this technology to

RCS is back! Messages cross 50 million a month on Gupshup’s platform in India Using AI-based chat functionality means sellers can scale their customer service to work with masses of users while still keeping their own operations lean. It also adds a programmatic layer to the process, with analytics giving them more insight into what

Apple Intelligence is the name of Apples iOS 18 AI upgrade Previous reports have pointed out how Apple could focus on using its own M2 chips in data centers with a Secure Enclave to say that data processed remotely is as secure as it would be on-device. When Insider replicated Liu’s exact questions, the chatbot